Annual Maintenance Contracts (AMC)
SLA-backed support so small issues stay small
SLA-backed Annual Maintenance Contracts keeping your software, website and Tally ERP running at peak performance all year — with defined response times and dedicated support.
What We Deliver
What's Included
Defined SLA response times
Critical 2 hrs · High 4 hrs · Medium 8 hrs.
Dedicated account manager
A named technical support engineer, not a call centre queue.
Monthly health checks
Software updates and security patch management.
Unlimited support tickets
Via WhatsApp, email and phone.
Quarterly on-site visits
Hands-on system reviews and staff training.
Annual system audit
A full report with recommendations for the year ahead.
Frequently Asked Questions
Ready to Get Started?
Book a free consultation with our specialists. No commitment — just an honest conversation about your needs.